It’s 2018 and many of my clients still don’t really understand the difference between a responsibility and an achievement or accomplishment and are astounded when I send them an example document listing 20-30 relating to their field. They really believed that these were a given and were not worth highlighting. They felt empowered and were dramatically reminded of the awesome stuff they have achieved in their current and previous roles (see below for a list of example achievements).
As a result these accomplishments empowered them:
....to ask for that internal promotion
....to ask for that well deserved pay rise
....to apply for that dream job
....during their job interviews
As Aussies we’re not the most confident in talking about the great stuff we’ve achieved in our roles. “I don’t like to brag” some of my clients say. However, they’re astounded when I coach them in delivering their accomplishments in such a way that they don’t feel like they’re bragging, instead gently highlighting their skills through their achievements.
2 ways to document or store your achievements
Not everyone is as fortunate as I have been, where I was required to list my ideas and accomplishments in preparation for my biannual performance reviews. What an ongoing empowering exercise that was!
To prepare for this, I would create a folder called “ACCOMPLISHMENTS” in Outlook to store emails that talked about my developments, accomplishments and ideas. Another way was to write up a brief description of my accomplishment in a Word document saved on my desktop. These were later used to include in my performance review, one on one meetings with my manager, training new staff and later used in my resume and interviews.
How to write effective achievements
You may be ready to ask for that well-deserved pay rise or you may have your eyes on a dream job. Before even contemplating any of these you will need the proven reasons why you deserve that pay rise or dream job. The process of trying to get promoted or applying for a job, or going through a performance review, can be really stressful, but one thing that can make it less stressful is having the resources and backstory ready to go — it can make you feel empowered. Accomplishments make your resume stand out, too.
Try using some of these verbs:
How to define your accomplishments
The best accomplishments to highlight are those that demonstrate your core skills and those achievements that were most meaningful to you. Managers want to hear about an action that you took in the face of a challenge, which resulted in a successful outcome.
When trying to highlight your communication skills in your resume what is more impressive A) or B):
A) Excellent communication skills
B) Engaged 5,000 customers and converted 30% to the premium subscription.
In order to spark ideas of workplace accomplishments, consider times when you have…
Exceeded targets or key performance indicators
Re-organised a system to make it work more efficiently
Achieved measurable outcomes that add value to the company
Trained, inducted or coached new staff members
Saved time or money for the company
Actively contributed on team projects
Contributed to outstanding customer service
Identified a problem and resolved it
Received awards or commendations from your supervisor
Substantially increased revenue for the company
Here are some examples of achievements you may relate to:
Saved company $500k by consolidating and relocating entire technical laboratory of newly purchased specialty division, including technical information, equipment, and knowledge base held by a retired engineer – five months ahead of schedule.
Supervised and coached scientists and senior scientists that resulted in high-impact, low-turnover team.
Led the implementation of a B2B e-commerce solution that streamlined the purchasing organisation’s planning and buying functions saving $2.2 million annually.
Raised $17.6 million in gifts, pledges and planned gifts over the past 10 years, including a $4.25 million gift of real estate in 2009, the largest ever received by the institute.
Promoted to Department Manager after only 10 months in the role.
Selected to train 20 new employees.
Implemented a more efficient communication process to ensure optimum fluency and cooperation between departments.
Identified the need for additional training for 5 staff members and set up an ongoing coaching and development system until their confidence and productivity was evident, resulting in individual targets being met for 5 month consecutively.
Performance managed numerous team members negatively impacting team performance and budgets, by providing ongoing one on one coaching and development that positively impacted the individual and the team.
Increased client portfolio by $150k, a 30% increase.
Won the Client Service award for 3 consecutive years.
Attained X certification.
Featured in website/magazine/newspaper/book.
Presented at _______________ conference/seminar/workshop resulting in …………